Program: Pure Relief Pain Solutions Patient Messaging
Last updated: July 2026
1. Program description. Pure Relief Pain Solutions uses text messaging to communicate with patients about appointments, scheduling and rescheduling, administrative and billing matters, and care-related follow-ups. Some messages may be automated or AI-assisted; clinic staff oversees the messaging program.
2.Opt-in. You consent to receive messages by texting our office first, by providing your mobile number and agreeing to receive texts, or by replying to a message from us. Consent to receive text messages is not a condition of receiving care.
3. Message frequency. Message frequency varies, typically up to 6 messages per appointment or care episode.
4. Message and data rates may apply according to your mobile carrier plan.
5. Opt-out. Reply STOP at any time to cancel. You will receive a final confirmation message, after which no further messages will be sent unless you re-subscribe.
6. Help. Reply HELP for assistance, or contact us at (512) 553-2818.
7. Not for emergencies. Text messaging is not monitored continuously and must not be used for urgent or emergency matters. If you are experiencing a medical emergency, call 911.
8. No clinical advice by text. Our messages are limited to scheduling, administrative, and general follow-up purposes. We do not provide diagnoses or detailed treatment advice by text. For clinical questions, call our office.
9. Security. Standard SMS is not encrypted end-to-end. By participating you acknowledge and accept this limitation. See our SMS Privacy Policy at getpurerelief.com/sms-privacy.
10. No third-party marketing. Text messaging opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing purposes.
11. Carriers are not liable for delayed or undelivered messages.
12. Changes. We may update these terms; the current version will always be available at this page.
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